About this AI Agent
Sendbird is a platform that provides omnichannel AI agents designed to enhance customer service interactions. It enables businesses to deploy AI agents across various channels, including mobile, web, social media, SMS, and email, ensuring 24/7 support. The platform integrates with existing support software, allowing for seamless communication and proactive customer engagement. Sendbird's AI agents are capable of initiating conversations, anticipating customer needs, and maintaining continuous interactions across channels. The platform also offers a centralized hub for building, testing, and evaluating AI agents, ensuring scalable and compliant solutions for enterprises.
Agent Features
- Omnichannel support
- Integration with existing support software
- Proactive customer engagement
- Centralized AI agent management
- Scalable and compliant solutions
Agent Use Cases
- Enhancing customer support
- Automating routine inquiries
- Proactive customer engagement
- Maintaining continuous interactions
- Integrating with existing support systems
Agent Overview
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