Brainfish

About this AI Agent

Brainfish is an ambient AI support agent that delivers real-time, proactive support and guidance at any scale. It uses computer vision to observe user behavior and provide contextual help, automating Level 1 and Level 2 support tasks. Brainfish integrates with product APIs and third-party workflows to handle complex support scenarios, creating and updating help documentation automatically. It offers behavioral reporting to understand user interactions and continuously learns to adapt to product and user changes, enhancing the overall customer experience.

Agent Features

• Real-time guidance and support
• Automatic help documentation creation
• Understands user intent and context
• End-to-end task completion assistance
• Contextual and proactive support
• Behavioral reporting and analytics
• Seamless integration with existing tools
• Enterprise-grade security and privacy

Agent Use Cases

• Reducing customer effort
• Automating support tasks
• Creating knowledge base
• Understanding user behavior
• Generating product documentation
• Providing contextual guidance
• Analyzing user interactions
• Handling end-to-end tasks