PolyAI

Conversational platform for automated customer service.

About this AI Agent

PolyAI is a conversational platform that automates customer service, enabling natural and seamless interactions for businesses. Customers can speak naturally, interrupt, and change topics, ensuring human-like engagement. The platform integrates smoothly with existing systems, avoiding costly replatforming, and offers real-time analytics to provide actionable insights for improving customer experience. It supports multiple languages, making it ideal for global businesses.

Agent Features

Natural language understanding
24/7 availability
Actionable insights
Multilingual support
Topic-switching support
Scalable architecture
Robust security
Seamless integration
Real-time analytics
Intuitive dashboard

Agent Use Cases

Booking and reservations
order management
FAQs
Call routing
Account management

Agent Overview

Pricing

Undisclosed

Category

Customer Support

Tags

Call Center

Source Type

Closed Source

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