PolyAI

Conversational platform for automated customer service.

About this AI Agent

PolyAI is a conversational platform that automates customer service, enabling natural and seamless interactions for businesses. Customers can speak naturally, interrupt, and change topics, ensuring human-like engagement. The platform integrates smoothly with existing systems, avoiding costly replatforming, and offers real-time analytics to provide actionable insights for improving customer experience. It supports multiple languages, making it ideal for global businesses.

Agent Features

Natural language understanding
24/7 availability
Actionable insights
Multilingual support
Topic-switching support
Scalable architecture
Robust security
Seamless integration
Real-time analytics
Intuitive dashboard

Agent Use Cases

Booking and reservations
order management
FAQs
Call routing
Account management

Agent Overview

Pricing

Free

Source Type

Closed Source

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