Agentforce

About this AI Agent

Agentforce is a platform that enables businesses to build and customize autonomous agents to automate tasks across various functions, including customer service, sales, and marketing. These agents operate 24/7 across multiple channels, leveraging trusted business data to execute tasks such as resolving customer inquiries, managing sales leads, and optimizing marketing campaigns. With low-code tools like Agent Builder, users can quickly configure agents to meet specific business needs, enhancing efficiency and productivity.

Agent Features

• 24/7 autonomous operation
• Multi-channel engagement
• Low-code customization
• Trusted data utilization
• Pre-built templates
• Secure data handling

Agent Use Cases

• Customer support automation
• Sales lead management
• Marketing campaign optimization
• Order and shipping management
• Inventory management